Deceptive Trade Practice

Samsung Chromebook Plus Hinge Defect

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Migliaccio & Rathod LLP is currently investigating Samsung over reports that their 2-in-1 Chromebook Plus device suffers from a common hinge defect that causes damage to the device when opened, oftentimes shattering the screen and rendering the device unusable. Affected consumers claim that after around one year of use, one or both hinges will lock […]

Consumer Protection

Samsung Note 4 Arbitration How-To

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Has your Samsung Galaxy Note 4 displayed the “mmc_read failed” message after receiving a software update from Samsung? Italian authorities held Samsung accountable over this very issue, issuing a $5 million euro fine to the technology giant, finding that Samsung had failed to tell its customers of the effect that a software update would have […]

Product Defect

Samsung Galaxy S20 FE Touchscreen Response Defect

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Migliaccio & Rathod LLP is currently investigating the Samsung Galaxy S20 FE for touch response issues. The device is Samsung’s slightly less expensive variant of the S20 series of flagship phones and retails for $699. Some owners have reported touchscreen issues, from unresponsive screens, to erratic touch inputs that cause the software to react in […]

Deceptive Trade Practice

Sprint/T-Mobile 5G Integration Investigation

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**UPDATE** T-Mobile deactivates Sprint Legacy 5G service. Many Sprint devices lose 5G capabilities. Read on for original story and additional details: Migliaccio & Rathod LLP is currently investigating T-Mobile & Sprint due to reports that, once the two recently-merged mobile network carriers integrate their cellular infrastructure, owners of all 5G-capable Sprint phones (excepting the Samsung […]

Product Defect

Samsung Galaxy Tab S5e Blocked Wi-Fi Investigation

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Migliaccio & Rathod LLP is investigating the Samsung Galaxy Tab S5e for a design defect that easily blocks the device’s Wi-Fi signal. Users report that the tablet’s Wi-Fi receiver, seemingly located on the top left corner when held in portrait or bottom left when in landscape, loses connection or strength when a hand covers that […]