Update (11/1/2021): The law firm of Migliaccio & Rathod LLP, along with co-counsel, have filed a lawsuit in the United States District Court for the District of New Jersey, McCoy et al. v. Samsung Electronics America, Inc., 2:21-cv-19470. The complaint is available to read here.
Migliaccio & Rathod LLP is currently investigating Samsung over reports that their 2-in-1 Chromebook Plus device suffers from a common hinge defect that causes damage to the device when opened, oftentimes shattering the screen and rendering the device unusable. Affected consumers claim that after around one year of use, one or both hinges will lock into place at random, and any attempts to open and operate the device will cause them to crack and potentially rupture or otherwise damage the screen. The timing of the defect often leaves affected consumers outside of the warranty period, which allows Samsung to charge outrageous amounts (one online reviewer was quoted $350.00) to repair a known defect.
Are you a Samsung Chromebook Plus owner whose device has suffered from the hinge defect?
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The lawyers at Migliaccio & Rathod have years of experience in class action litigation against large corporations, including in cases involving defective products and unfair & deceptive trade practices. More information about our current cases and investigations is available on our blog.