Migliaccio & Rathod LLP is currently investigating Samsung for releasing a firmware update that can permanently disable the Galaxy Watch 4 and Galaxy Watch 4 Classic smartwatches once the update has been downloaded and the watch has been turned off. The R8xxXXU1GVI3 firmware update was released in October 2022 and does not negatively affect the smartwatch until it is rebooted or the battery is depleted. Should the owner let the smartwatch’s battery fully run out, the smartwatch will be unable to reboot. Because an impacted smartwatch is unable to be rebooted, a future firmware update would be ineffective to restore functionality. These smartwatches start out at $249 for the Galaxy Watch 4, and $299 for the Galaxy Watch 4 Classic.
Does your Samsung Galaxy Watch 4 or Galaxy Watch 4 Classic no longer turn on after downloading the R8xxXXU1GVI3 firmware update?
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The lawyers at Migliaccio & Rathod LLP have years of experience in class action litigation against large corporations, including in cases involving defective products. More information about our current cases and investigations is available on our blog.