Migliaccio & Rathod LLP is investigating whether certain Sun Joe pressure washers utilize proprietary hose connections that prevent consumers from using standard replacement hoses despite marketing suggesting compatibility and ease of maintenance.
What Consumers Report
Consumers report purchasing Sun Joe pressure washers based on marketing emphasizing:
- Affordable pressure-washing solutions.
- Easy maintenance and ownership.
- Convenient replacement parts availability.
- Long-term residential use.
Consumers report that, in reality:
- Replacement hoses allegedly cannot be sourced from standard retailers.
- Proprietary connectors prevent use of commonly available hoses.
- Consumers are forced to purchase expensive manufacturer-specific replacement parts.
- Some consumers replace otherwise functional pressure washers because replacement hoses are unavailable or prohibitively expensive.
Consumers also report learning about connector limitations only after their original hose failed.
Why Consumers Should Be Concerned
Consumers may have purchased Sun Joe pressure washers expecting ordinary replacement parts compatibility and long-term usability.
Potential concerns may include:
- Misleading compatibility representations.
- Proprietary replacement-part restrictions.
- Increased ownership costs.
- Economic harm from unnecessary equipment replacement.
Signs You May Be Affected
- You own a Sun Joe pressure washer.
- Your pressure-washer hose failed or required replacement.
- You were unable to use standard replacement hoses.
- You incurred unexpected costs because of proprietary connectors or replacement-part requirements.
If you have encountered these issues, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.