Migliaccio & Rathod LLP is investigating whether Liberty Discount Fuel adequately discloses delivery-related surcharges, service fees, and additional fuel-delivery charges imposed on residential heating-oil customers.

Consumers report concerns involving unexpected fees added after fuel prices were quoted, including delivery fees, fuel surcharges, small-delivery charges, and payment-processing fees that allegedly were not clearly disclosed before delivery. Some states regulate or prohibit certain post-delivery heating-fuel surcharges.

The investigation is examining whether Liberty Discount Fuel adequately disclosed these fees before consumers agreed to purchase heating oil and whether certain surcharges complied with applicable consumer-protection laws.

Potentially Affected Services

Potentially impacted services and programs may include:

residential heating-oil deliveries;
quoted per-gallon fuel pricing;
small-delivery fuel orders;
automatic-delivery and will-call fuel services.

Alleged Common Practices

Consumers may have experienced:

unexpected delivery or service surcharges;
small-delivery fees added after quoted pricing;
fuel surcharges not discussed during ordering;
payment-processing fees added to invoices;
higher final invoice totals than expected;
difficulty disputing added charges.

Consumer Protection Considerations

The investigation is examining whether the alleged conduct may violate consumer-protection statutes, heating-fuel regulations, or deceptive-trade-practice laws relating to undisclosed fees and surcharges.

Contact

If you were charged unexpected fees or surcharges by Liberty Discount Fuel that were not clearly disclosed before delivery, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.