Migliaccio & Rathod LLP is investigating whether PriceRite Oil improperly enrolled or transitioned consumers from will-call fuel delivery arrangements into automatic-delivery programs that resulted in unwanted deliveries or unexpected charges.
Consumers report concerns involving fuel deliveries allegedly made without authorization, recurring delivery scheduling disputes, and charges associated with deliveries consumers claim they did not request. Some consumers also report prepaid fuel arrangements that allegedly failed to result in timely deliveries despite advance payment.
The investigation is examining whether PriceRite Oil adequately disclosed automatic-delivery terms and whether consumers were properly authorized before recurring deliveries or related charges were imposed.
Potentially Affected Services
Potentially impacted services and programs may include:
- will-call heating-oil delivery accounts;
- automatic fuel-delivery programs;
- prepaid heating-oil plans;
- recurring residential delivery services.
Alleged Common Practices
Consumers may have experienced:
- automatic deliveries they did not request;
- unexpected fuel-delivery charges;
- recurring delivery scheduling disputes;
- prepaid fuel accounts allegedly running out of oil;
- fees associated with disputed deliveries;
- difficulty cancelling or modifying delivery arrangements.
Automatic Renewal & Consumer Protection Considerations
The investigation is examining whether the alleged conduct may violate consumer-protection laws, electronic-payment laws, automatic-renewal statutes, or contract obligations relating to recurring delivery authorization.
Contact
If you were enrolled in an automatic-delivery program with PriceRite Oil without your authorization or experienced disputed fuel deliveries or charges, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.