Migliaccio & Rathod LLP is investigating reports that certain Shipley Energy customers may have received fuel deliveries containing fewer gallons than invoiced or expected.
Consumers report situations in which tank-monitoring systems, smart tank applications, or subsequent fuel shortages allegedly suggested that delivered fuel quantities did not match invoiced gallon amounts. Some Shipley Energy customers further report running out of heating oil shortly after deliveries that were expected to substantially fill residential tanks.
The investigation is examining whether fuel deliveries were accurately measured and whether consumers may have been overcharged for heating oil that was allegedly not delivered.
Potentially Affected Services
Potentially impacted Shipley Energy services and programs may include:
- residential heating-oil deliveries;
- metered truck fuel deliveries;
- automatic-delivery fuel services;
- prepaid heating-oil purchases.
Alleged Common Practices
Consumers may have experienced:
- delivered fuel quantities allegedly inconsistent with invoices;
- heating systems running out of fuel shortly after delivery;
- discrepancies involving smart tank-monitoring systems;
- unexpected fuel shortages;
- disputes regarding delivered gallon amounts;
- difficulty obtaining adjustments or refunds.
Weights & Measures Considerations
The investigation is examining whether the alleged conduct of Shipley Energy may implicate state weights-and-measures laws, consumer-protection statutes, or deceptive-trade-practice laws relating to fuel-delivery accuracy.
Contact
If you believe you were billed for heating oil that was not fully delivered by Shipley Energy, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.