Migliaccio & Rathod LLP is investigating whether HUM Nutrition adequately discloses recurring billing terms associated with purchases of its wellness and beauty-focused supplement products.
HUM Nutrition markets supplements tied to beauty, skin, hair, digestion, and wellness goals, frequently encouraging consumers to combine multiple products into recurring supplement routines. The investigation is examining whether consumers purchasing HUM products online were clearly informed when promotional offers or bundled purchases enrolled them in recurring subscription programs.
Potentially Affected Products & Services
Potentially impacted products and services may include:
- HUM Nutrition supplement subscriptions;
- beauty and wellness supplement bundles;
- recurring vitamin-delivery programs;
- promotional “Subscribe & Save” offers.
Alleged Common Practices
Consumers may have experienced:
- recurring charges after purchasing wellness supplements;
- continued shipments after attempted cancellation;
- confusion regarding subscription enrollment;
- unclear recurring-billing disclosures;
- difficulty cancelling recurring deliveries;
- customer-service delays relating to refunds or cancellation requests.
Automatic Renewal & Consumer Protection Considerations
The investigation is examining whether HUM Nutrition adequately disclosed recurring billing obligations and cancellation procedures before charging consumers on an ongoing basis.
Contact
If you were charged for a HUM Nutrition subscription you did not intend to continue or had difficulty cancelling recurring shipments, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.