Migliaccio & Rathod LLP is investigating whether Ritual adequately discloses recurring billing terms associated with its vitamin-subscription services.
Ritual markets its products as premium, science-focused daily vitamins delivered through a recurring membership-style model designed around monthly replenishment. The investigation is examining whether consumers purchasing Ritual products online were clearly informed regarding ongoing subscription charges, renewal timing, and cancellation procedures.
Potentially Affected Products & Services
Potentially impacted products and services may include:
- Ritual vitamin subscriptions;
- recurring supplement-delivery memberships;
- monthly vitamin replenishment programs;
- discounted subscription purchase options.
Alleged Common Practices
Consumers may have experienced:
- recurring charges after purchasing vitamins online;
- confusion regarding whether purchases were subscription-based;
- continued shipments after cancellation attempts;
- unclear renewal disclosures during checkout;
- difficulty cancelling recurring memberships;
- delays obtaining refunds or cancellation confirmations.
Automatic Renewal & Consumer Protection Considerations
The investigation is examining whether Ritual adequately disclosed recurring billing obligations and cancellation procedures before charging consumers on a recurring basis.
Contact
If you were charged for a Ritual subscription you did not intend to continue or had difficulty cancelling recurring shipments, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.