Migliaccio & Rathod LLP is investigating whether Raymour & Flanigan and TD Bank improperly charge consumers excessive fees for expedited phone payments.
What Consumers Report About Payment Fees
Consumers report paying fees of up to $15 for making expedited payments by phone.
- Customers say these fees from Raymour & Flanigan were not prominently disclosed in financing agreements or standard pricing disclosures.
- Others report feeling pressured to pay by phone to avoid missed-payment consequences.
Consumers also question whether the fees reflect actual payment-processing costs.
Why Consumers Should Be Concerned
Undisclosed or excessive payment-processing fees may violate retail installment sales laws and state consumer-protection statutes. Raymour & Flanigan customers may have suffered financial harm through repeated convenience-fee charges.
Signs You May Be Affected
- You used a Raymour & Flanigan financing account.
- You paid expedited phone-payment fees.
- The fees were not clearly disclosed beforehand.
If you have encountered these issues, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.