Migliaccio & Rathod LLP is investigating whether La-Z-Boy Furniture Galleries improperly charges consumers expedited payment fees through Synchrony-backed financing accounts.
What Consumers Report About Expedited Payment Fees
Consumers report being charged additional fees for making expedited payments by phone.
- Some consumers say these fees were not clearly identified during account opening or financing disclosures.
- Others describe the fees as excessive compared to the actual cost of processing electronic payments.
Consumers also report feeling pressured to use expedited payment options to avoid late fees or account penalties.
Why Consumers Should Be Concerned
Undisclosed or inflated payment-processing fees may violate retail installment sales laws and state consumer-protection statutes. Consumers may have suffered recurring economic harm from fees unrelated to actual processing costs.
Signs You May Be Affected
- You made expedited payments on a La-Z-Boy financing account.
- You paid additional phone-payment fees.
- The fees were not clearly disclosed in financing documents.
If you have encountered these issues, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.