Migliaccio & Rathod LLP is currently investigating Samsung over reports of a defect in their Galaxy Z Flip smartphones causing screen cracking and black outs. Samsung Z Flip users report that, despite being marketed as a phone with a “tougher” and “more compact” design than other devices due to its foldable nature, these devices often experience cracking and related screen defects. Many owners describe finding their previously undamaged devices with cracks along the screen fold, dead pixels and black blots around the screen, and/or loss of touch screen sensitivity. These symptoms often lead to the complete failure of the screen, which renders the entire device unusable.
Despite being made aware of this defect impacting its consumer base, Samsung has failed to address and offer remediation. Migliaccio & Rathod stands with consumers and the law, both of which expect manufacturers’ products to meet their marketed standards.
Have you experienced the Samsung Galaxy Z Flip random screen cracking and black outs defects? If you purchased within the past 3 years, reach out to us!
Please complete the questionnaire on this page, send us an email at firstname.lastname@example.org, or give us a call at (202) 470-3520 for more information.
Attorneys Committed to Consumer Protection
The lawyers at Migliaccio & Rathod have years of experience in class action litigation against large corporations, including in cases involving defective products and unfair & deceptive trade practices. More information about our current cases and investigations is available on our blog.