Migliaccio & Rathod LLP is currently investigating the 2021-2023 Volkswagen ID.4 and the 2022-2023 Volkswagen Golf R for sensitive touch inputs on the vehicle’s steering wheel that result in sudden acceleration. The steering wheel on these vehicles uses touch-sensitive haptic feedback for basic functions such as changing the volume and setting the cruise control speed. Drivers report that the vehicle’s cruise control system saves the previous cruise control speed setting, such that when the cruise control system is activated later on, at any speed, the car will accelerate to meet the previously saved cruise control speed. Since the cruise control button is touch sensitive, owners report that they experienced sudden acceleration while intending to park, likely from accidentally touching or swiping the cruise control on the steering wheel. Volkswagen will be doing away with its haptic feedback steering wheel control for the next model year vehicles, purportedly in response to customer feedback.
Has your 2021-2023 ID.4 or 2022-2023 Golf R suddenly accelerated from accidental activation of the sensitive cruise control system on the steering wheel?
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The lawyers at Migliaccio & Rathod LLP have years of experience in class action litigation against large corporations, including in cases involving defective products. More information about our current cases and investigations is available on our blog.