Consumer Protection

Investigation of Overheating GoTrax Hoverboards and Scooters

Migliaccio & Rathod LLP is currently investigating GoTrax over allegations that their hoverboards and scooters fail to meet marketed standards due to endemic overheating and consequent functional failures. Specifically, consumers report that the products’ wheels get extremely hot to touch and shut themselves off, sometimes permanently. With the scooters, some users have found themselves stranded, reporting that one or both wheels exhibit resistance, making the scooter dangerous and inefficient for use in the transit for which it is intended. The hoverboard, in a similar manner, sometimes shuts down on one or both sides, creating a hazard for users who, if in the middle of moving, could lose balance and topple over. Some devices are marketed for all terrain use and owners express disappointment that the products, marketed for such ubiquitous transit and recreation, often instead overheat during normal use, and put the users at risk of real physical harm.

This unpredictable overheating and loss of functionality has yet to be adequately addressed by GoTrax. Their “solutions” to these defects, contrary to all terrain and off-road marketing especially in hoverboards, include recommendations to avoid overloading the device by steering clear of steep inclines, high weight loads and overcharging.

Does your GoTrax Scooter or Hoverboard, purchased within the past 3 years, consistently overheat or has it died completely?

If so, we would like to hear from you. Please complete the questionnaire below. If you’d like further information, please send an email to info@classlawdc.com or give us a call at (202) 470-3520.

Attorneys Committed to Consumer Protection

The lawyers at Migliaccio & Rathod have years of experience in class action litigation against large corporations, including in cases involving defective products and unfair & deceptive trade practices. More information about our current cases and investigations is available on our blog.

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