Migliaccio & Rathod LLP is currently investigating Razer for complaints of endemic overheating in their Blade 15 laptops which sometimes results in bulging and exploding batteries. These complaints conflict with Razer’s representation of the laptop as a high–performance gaming platform. Consumers contend that the laptops grow hot to the point of discomfort, indicative of long–term internal stress and degradation. Most concerning, consumers report that in some cases the heat causes the battery to bulge or even burst if it is not replaced in time.
Customers report that toggling their laptop settings to reduce power output may temporarily alleviate the overheating issue but defeats the purpose of the laptop for gaming. Consumers have notified Razer of these issues, but they have thus far failed to adequately respond to reports of their product’s failure to live up to promotional representations.
Are you a Razer Blade 15 customer who has experienced repeated overheating and/or battery bulging requiring battery replacement?
If so, we would like to hear from you. Please fill out our contact form, send us an email at email@example.com, or give us a call at (202) 470-3520.
Attorneys Committed to Consumer Protection
The lawyers at Migliaccio & Rathod have years of experience in class action litigation against large corporations, including in cases involving defective products and unfair & deceptive trade practices. More information about our current cases and investigations is available on our blog.