Migliaccio & Rathod LLP is investigating Norwegian Cruise Line over concerns that passengers may have been misled about the actual costs of benefits advertised through its “Free at Sea” promotions.
Norwegian Cruise Line advertises its “Free at Sea” packages as offering benefits such as beverages, specialty dining, Wi-Fi, and shore-excursion credits. However, certain promotional benefits may involve additional gratuities, service charges, or restrictions.
For example, Norwegian Cruise Line’s promotional materials have disclosed daily gratuity charges associated with certain beverage packages. These charges can increase the total amount passengers pay for benefits advertised as free.
Migliaccio & Rathod LLP is investigating whether Norwegian adequately disclosed these additional costs and whether consumers understood the total price before booking.
Consumers May Have Experienced:
- Paying unexpected gratuities or service charges for advertised free benefits;
- Higher cruise costs than originally anticipated;
- Confusion about restrictions on promotional benefits;
- Receiving fewer or different benefits than expected.
Potential Claims May Include:
- Consumer protection law violations;
- False or misleading advertising;
- Fraudulent misrepresentation or omission;
- Breach of contract;
- Unjust enrichment.
Signs You May Be Affected:
- You booked a Norwegian Cruise Line cruise using a “Free at Sea” promotion;
- You paid additional gratuities or service charges for advertised free benefits;
- The total cost of your cruise was higher than you expected based on the promotion;
- You were not adequately informed about restrictions or additional fees before booking.
If you booked a Norwegian Cruise Line cruise through a “Free at Sea” promotion and paid unexpected fees or received benefits different from those advertised, Migliaccio & Rathod LLP would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.