Migliaccio & Rathod LLP is investigating whether Barnes & Noble has complied with California consumer protection laws in connection with its paid Premium Membership program.
Barnes & Noble annual memberships are renewed automatically, and customers are charged 30 days prior to the Membership expiration date. This means that customers may be charged for their next Barnes & Noble Premium Membership year while their current membership is still active. California law generally requires a renewal notice 15 to 45 days before a covered annual subscription renews. The notice must include important information about the upcoming charge and cancellation options.
Migliaccio & Rathod LLP is investigating whether Barnes & Noble’s current renewal procedures comply with these requirements, whether members receive adequate notice before charges are processed, and whether consumers have experienced unexpected renewals or difficulties preventing unwanted charges.
What Consumers May Have Experienced:
- Unexpected membership renewal charges;
- Recurring fees without clear disclosure of automatic renewal terms;
- Failure to receive required notices before membership renewal;
- Difficulty canceling memberships or obtaining refunds.
Potential Claims May Include:
- Violations of California’s Automatic Renewal Law;
- Violations of California’s Unfair Competition Law;
- Restitution or unjust enrichment arising from allegedly improper renewal charges.
Signs You May Be Affected:
- You purchased a Barnes & Noble Premium Membership in California;
- Your membership renewed automatically without your knowledge or clear consent;
- You did not receive a required reminder before your membership renewal;
- You had trouble canceling automatic renewal.
If you are a California consumer whose Barnes & Noble premium membership automatically renewed, Migliaccio & Rathod LLP would like to hear from you. Please complete the contact form on this page, send us an email at [email protected] or give us a call at (202) 470-3520.