Migliaccio & Rathod LLP is investigating whether Lingopie improperly charged consumers for subscriptions after they attempted to cancel free trials or paid memberships.
Lingopie is a language-learning platform that allows subscribers to learn languages through television shows, movies, and other video content. The service offers paid subscriptions and promotional free trials that may automatically convert into paid memberships.
Consumers have reported problems with Lingopie’s subscription cancellation and billing practices. Some allege that they were charged for annual subscriptions despite attempting to cancel before their free trials expired.
In one reported instance, a consumer stated that they cancelled during the trial period but were nevertheless charged for a full year of service.
These complaints raise questions about whether Lingopie properly processes cancellation requests, clearly discloses when free trials convert into paid subscriptions, and obtains the authorization required for recurring charges.
Migliaccio & Rathod is investigating whether consumers were charged for Lingopie subscriptions they did not intend to purchase or had already attempted to cancel.
Consumers Report:
- Being charged for annual subscriptions after attempting to cancel free trials;
- Unexpected charges when promotional trials converted into paid memberships;
- Difficulty preventing automatic subscription renewals;
- Confusion about when cancellation requests become effective; or
- Difficulty obtaining refunds for unwanted subscription charges.
Potential Claims May Include:
- Failure to honor subscription cancellation requests;
- Unauthorized recurring subscription charges;
- Inadequate disclosure of free-trial conversion terms;
- Violations of applicable state automatic renewal laws; or
- Unfair or deceptive subscription billing practices.
Signs You May Be Affected:
- You signed up for a Lingopie free trial or paid subscription;
- You attempted to cancel before your free trial expired;
- You were nevertheless charged for an annual subscription;
- Your subscription renewed without your intended authorization;
- You experienced difficulty cancelling your membership; or
- You were denied a refund for an unwanted subscription charge.
If you have encountered these issues, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call.