Migliaccio & Rathod LLP is investigating whether Daikin Comfort Technologies improperly restricts homeowners and independent HVAC contractors from servicing Daikin heating and cooling systems by limiting access to proprietary diagnostic software, inverter controls, firmware, and dealer-only programming functions.
What Consumers Report
Consumers report:
- Inverter systems requiring dealer commissioning.
- Proprietary diagnostic software unavailable to independent contractors.
- Replacement boards requiring electronic configuration.
- Dealer-only software updates.
- High programming costs.
- Extended heating and cooling outages.
- Limited independent repair options.
Why Consumers Should Be Concerned
Daikin’s inverter-driven HVAC systems rely heavily on sophisticated electronic controls. Consumers allege replacement electronic components frequently require proprietary commissioning software before functioning correctly, reducing repair competition and increasing service costs.
Potential Claims May Include
- Consumer Protection
- Deceptive Trade Practices
- Breach of Warranty
- Magnuson-Moss Warranty Act
- Failure to disclose repair restrictions
Signs You May Be Affected
You may be affected if:
- You own a Daikin HVAC system.
- Your contractor required dealer programming.
- Independent repairs could not be completed.
- You paid dealer software fees.
- Your system remained unusable awaiting authorized service.
If you have encountered these issues, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.