Migliaccio & Rathod LLP is investigating whether Rad Power Bikes improperly restricts owners and independent repair providers from diagnosing, repairing, activating, or replacing electronic components in Rad Power electric bicycles through proprietary batteries, firmware, software, and electronic control systems.
What Consumers Report
Consumers report:
- Difficulty obtaining replacement batteries.
- Proprietary battery-management systems.
- Electronic components requiring manufacturer compatibility.
- Independent bicycle shops unable to complete certain repairs.
- Long waits for replacement electronics.
- High repair costs.
- Limited repair options outside authorized channels.
Why Consumers Should Be Concerned
Electric bicycles depend on integrated battery-management systems and electronic controls. Consumers allege proprietary repair restrictions increase repair costs, reduce competition, and shorten the practical lifespan of otherwise repairable bicycles.
Potential Claims May Include
- Consumer Protection
- Deceptive Trade Practices
- Breach of Warranty
- Magnuson-Moss Warranty Act
- Failure to disclose repair limitations
Signs You May Be Affected
You may be affected if:
- You own a Rad Power Bike.
- Replacement batteries required proprietary activation.
- Independent repair providers could not complete repairs.
- You experienced long repair delays.
- You paid dealer or manufacturer programming charges.
If you have encountered these issues, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.