Migliaccio & Rathod LLP is investigating whether Kubota improperly restricts owners and independent mechanics from diagnosing, repairing, programming, or calibrating Kubota compact construction equipment by limiting access to software, service information, electronic tools, and dealer-level repair functions.
What Equipment Owners Report
Owners and independent repair professionals report:
- Needing Kubota-specific software for complete electronic diagnostics.
- Being unable to finish certain repairs without dealer involvement.
- Replacement controllers or electronic components requiring programming or calibration.
- Paying authorized dealers for software resets or initialization.
- Waiting for dealer service while equipment remained idle.
- Having access to customer-facing tools that may provide less functionality than dealer tools.
- Experiencing business losses caused by repair delays.
- Receiving limited information about software restrictions before purchasing the equipment.
Why Equipment Owners Should Be Concerned
Kubota compact excavators, skid steers, track loaders, and other machines are commonly used by small contractors, landscapers, farmers, and rental businesses. Owners may depend on these machines for daily income.
Even where repair manuals or basic diagnostic tools are available, the key question is whether owners and independent repairers can perform the same programming, calibration, module replacement, and return-to-service functions available to authorized dealers. A tool that only displays fault codes may not allow the owner to complete the repair.
Potential Claims May Include
- Unfair and deceptive trade practices
- Failure to disclose material repair restrictions
- State consumer or business-protection violations
- Breach of contract
- Breach of express warranty
- Breach of implied warranty
- Unlawful repair-service tying
- Monopolization or attempted monopolization
- Unjust enrichment
Signs You May Be Affected
You may be affected if:
- You own or lease Kubota construction or compact equipment.
- An independent mechanic could not access all functions needed to repair the machine.
- A replacement controller, emissions component, or electronic part required dealer programming.
- You paid a Kubota dealer for a software reset or calibration.
- Your equipment remained out of service while waiting for an authorized technician.
- You incurred rental costs or lost business income.
- You were provided a repair tool that lacked dealer-level functionality.
If you have encountered these issues, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.