Migliaccio & Rathod LLP is investigating whether SmartDry consumers were misled when they purchased laundry sensors that depended on cloud/app services, only for those services to later shut down.
What Consumers Report
Consumers report:
- Purchasing SmartDry laundry sensors to receive dryer notifications.
- Relying on the app and cloud services for product functionality.
- Learning that the company was closing and cloud services would cease.
- Losing the core notification function of the device.
- Being left with a product that no longer works as advertised.
Why Consumers Should Be Concerned
SmartDry was marketed as a useful connected laundry sensor, but reporting stated that Connected Life Labs was closing, discontinuing SmartDry, and shutting down servers in September 2022, after which cloud services would cease.
Potential claims may include:
- False advertising
- Breach of warranty
- Failure to disclose cloud dependency
- Consumer protection violations
- Unfair and deceptive trade practices
Signs You May Be Affected
- You purchased a SmartDry laundry sensor.
- You used the app to receive dryer notifications.
- Your device stopped working after the cloud shutdown.
- You were not offered a meaningful refund or replacement.
- You had to replace the product with another laundry sensor.
If you have encountered these issues, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.