Migliaccio & Rathod LLP is investigating whether Pair Eyewear fails to provide complete orders, accurate prescription lenses, timely customer service, or itemized documentation needed for insurance reimbursement.
What Consumers Report
Consumers report issues including:
- Missing magnetic toppers.
- Incomplete orders.
- Delayed shipments.
- Difficulty reaching customer service.
- Incorrect or unsatisfactory prescription lenses.
- Problems obtaining itemized invoices for insurance, FSA, or HSA reimbursement.
- Refund or replacement delays.
Why Consumers Should Be Concerned
Pair Eyewear’s business model depends on consumers receiving both base frames and magnetic toppers. Missing toppers or incomplete orders may leave customers with products that do not provide the value promised. Documentation problems may also prevent consumers from obtaining insurance reimbursement.
Potential claims may include:
- Failure to deliver complete orders
- Misleading fulfillment practices
- Refund delays
- Consumer protection violations
Signs You May Be Affected
- You ordered glasses or toppers from Pair Eyewear.
- Your order arrived incomplete.
- You received missing or incorrect toppers.
- You had difficulty obtaining itemized invoices.
- Customer service did not resolve your issue.
If you have encountered these issues, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.