Migliaccio & Rathod LLP is investigating whether America’s Best Contacts & Eyeglasses misleads consumers regarding free eye exams, two-pair pricing, prescription accuracy, or refund and remake practices.
What Consumers Report
Consumers report issues including:
- “Free eye exam” offers that depend on purchase conditions.
- Two-pair pricing that excludes common lens options.
- Final prices being much higher than advertised.
- Rushed eye exams.
- Incorrect prescriptions.
- Difficulty obtaining refunds or corrected glasses.
- Pressure to purchase add-ons or upgraded lenses.
Why Consumers Should Be Concerned
Eyeglasses pricing and eye-exam offers can materially affect where consumers seek care. If advertised prices exclude necessary or commonly expected lens features, consumers may pay more than they expected.
Potential claims may include:
- Misleading pricing
- False advertising
- Improper refund or remake practices
- Consumer protection violations
Signs You May Be Affected
- You visited America’s Best because of a free exam or two-pair offer.
- Your final price was much higher than advertised.
- You received an incorrect prescription.
- You were denied a refund or remake after a prescription or lens issue.
If you have encountered these issues, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.