Migliaccio & Rathod LLP is investigating whether Hopper paid travel add-ons, including refund, change, cancellation, and price-freeze protections, provide the benefits consumers reasonably expect.
What Consumers Report
Consumers report:
- Paying extra for refund or change protection.
- Buying Price Freeze or similar add-ons.
- Being denied refunds or changes after attempting to use the protection.
- Being told supplier rules prevented relief.
- Having difficulty reaching customer support.
Why Consumers Should Be Concerned
Travel-protection add-ons are often sold as peace-of-mind products. If supplier discretion or buried limitations make those products difficult to use, consumers may have paid for protections that provide little practical value.
Potential claims may include:
- Misleading paid add-on marketing
- Failure to disclose limitations
- False advertising
- Consumer protection violations
Signs You May Be Affected
- You purchased a Hopper refund, change, cancellation, or price-freeze add-on.
- You tried to use the protection.
- Hopper denied or limited the benefit.
- You paid replacement travel costs despite buying protection.
If you have encountered these issues, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.