Samsung Refrigerator Ice Maker Investigation

Migliaccio & Rathod is investigating consumer reports that Samsung Side by Side Refrigerators have defective ice makers, which are reported to fail completely and require a full and expensive repair of the ice maker.

Owners of the Samsung Side by Side Refrigerator have stated that a plastic ice cube tray in the ice maker frequently cracks from standard ice maker usage, causing water to leak through the crack, completely freezing the ice maker and making it unusable. In order to repair it, Samsung requires that customers pay to completely replace the ice maker, not just the tray, and charges $100-$200 for the repair. Some customers even report that they had to spend over five hundred dollars to have the issue addressed and fixed, while others state that the problem is recurrent even after the ice maker has been replaced.

Have you purchased a Samsung Side by Side Refrigerator that has suffered the ice maker defect?

If so, we would like to hear from you. Please complete the questionnaire below. If you’d like further information please send an email to [email protected] or give us a call at (202) 470-3520.

Attorneys Committed to Consumer Protection

The lawyers at Migliaccio & Rathod have years of experience in class action litigation against large corporations, including in cases involving defective products and unfair & deceptive trade practices. More information about our current cases and investigations is available on our blog.