Migliaccio & Rathod LLP is currently investigating Naughty Dog for releasing a heavily-glitched PC port of The Last of Us: Part 1 and refusing to issue refunds for PC purchasers of the game who found it to be severely buggy or unplayable because of its technical problems. While minor bugs and glitches are expected with the release of most new games, The Last of Us: Part 1 is riddled with load time, crashing, graphics, and stuttering problems that severely impede gameplay and playability. Many complaints have noted that the game requires an exorbitant amount of time to build its graphical shader cache the first time it’s loaded, in some cases leaving players stuck on the title screen for over an hour. This delay is especially significant because it takes place during the two-hour return period during which a purchaser may receive a no-questions asked refund. Many gamers who have tried to receive a refund because of the game’s myriad glitches have been unable to do so, leaving them to deal with an unplayable experience until patches bring it back to a playable state.
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