Migliaccio & Rathod LLP is currently investigating the Lenovo Flex 5 (with AMD Ryzen processor) for an alleged defect that causes the laptop to be unable to wake from sleep mode. After finding that their laptop refuses to wake, customers report needing to force a shutdown by holding down the power button or waiting for the battery to die before it will reboot, both of which cause unsaved projects to be lost. When the laptop does reboot there are often numerous drivers that need to be reinstalled and the user may find they are unable to adjust screen brightness, among other issues.
Have you experienced these sleep mode defects with your Lenovo Flex 5 Ryzen? If you purchased within the past 3 years, reach out to us!
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Attorneys Committed to Consumer Protection
The lawyers at Migliaccio & Rathod have years of experience in class action litigation against large corporations, including in cases involving defective products and unfair & deceptive trade practices. More information about our current cases and investigations is available on our blog.