Migliaccio & Rathod LLP is currently investigating dozens of reports from 2017-2019 Subaru Outback and Forester owners that state the windshields in their vehicles are prone to cracking for little to no cause. Complaints filed in the National Highway Traffic Safety Administration’s (NHTSA) website establish common trends experienced by Forester and Outback owners: some recall small pebbles from the highway that hit the glass and caused a footlong crack; others have stated that cracks originated from the glass defroster vent when it was turned on; while others have left their car parked overnight, in a garage, and came back in the morning to find a crack in the windshield.
Owners report that the windshield replacement is not always covered under warranty, but that the windshield needs to be purchased directly from Subaru, as the vehicle’s active safety camera system, called EyeSight, will not function properly unless the vehicle is equipped with an official Subaru windshield. For a vehicle that is marketed as capable of handling rough outdoor terrain, that capability is undermined when loose gravel from the road can potentially crack the vehicle’s windshield.
Have You Paid to Replace Your 2017-2019 Subaru Outback or Forester’s Windshield?
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The lawyers at Migliaccio & Rathod LLP have years of experience in class action litigation against large corporations, including in cases involving defective products. More information about our current cases and investigations is available on our blog.