Migliaccio & Rathod LLP is currently investigating Sonos for various battery issues with the Roam speaker, including premature battery failure and shorter battery life than advertised.
Retailing at $179, the Roam portable smart speaker has now received hundreds of complaints from owners who state that their speaker’s battery failed prematurely, rendering the speaker useless after 12-14 months. Many owners report that the battery failure occurred shortly after warranty expired, and while several online reviews mention that Sonos has offered a replacement out of warranty or a 30% coupon for any Sonos product, owners remain disappointed in the speaker’s poor battery performance and short lifespan.
Other owners are frustrated with the battery life, which is advertised by Sonos as 10 hours but, according to some owners, only lasts a couple of hours without a charge. Some owners even claim that the speaker dies shortly after taking it off the charger. Reviews on Sonos’ product site include, “The battery life is horrible. It’s a ‘wireless’ speaker, but you pretty much need to keep it on the charger or else it’s dead” and “sound is good but battery lasts a couple of hours only- not the 10 hours advertised.”
Does your Sonos Roam speaker have battery issues or other defects?
If so, we would like to speak with you. Please complete the questionnaire below so that we may evaluate your potential claim(s). If you would like to get in touch with us, you may complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.
Attorneys Committed to Consumer Protection
The lawyers at Migliaccio & Rathod have years of experience in class action litigation against large corporations, including in cases involving defective products and unfair & deceptive trade practices. More information about our current cases and investigations is available on our blog.
