Migliaccio & Rathod LLP is investigating whether L&I Towing and Recovery has improperly towed vehicles from Omaha-area apartment complexes and required motorists to pay unauthorized or excessive charges to recover their cars.
When a vehicle is removed from an apartment parking lot or other private property, its owner may have little choice but to pay the towing company to recover it. However, Nebraska law and Omaha’s municipal towing requirements establish rules governing certain nonconsensual private-property tows, including applicable fee restrictions, authorization procedures, and receipt requirements.
Public consumer complaints involving L&I Towing and Recovery describe disputes over vehicles removed from apartment parking lots. In a February 2026 complaint involving Flatwater Apartments, a motorist reported paying $200 to recover a vehicle despite allegedly inadequate parking restrictions and signage. The consumer also alleged that a proper receipt was not provided. Other complaints describe disputes involving towing prices, cash-only payments, and vehicles allegedly removed from areas where motorists believed they had permission to park.
Migliaccio & Rathod is investigating whether L&I Towing and Recovery has followed applicable towing requirements and whether motorists were improperly charged for vehicles removed from apartment complexes, visitor parking areas, or other private property.
Motorists May Have Experienced:
- Having a vehicle towed from an apartment complex despite believing they were authorized to park;
- Being charged $200 or another unexpectedly high amount to retrieve a vehicle;
- Having a vehicle removed from an area with unclear or inadequate parking restrictions;
- Being required to pay towing charges in cash;
- Being denied an accurate, itemized receipt; or
- Paying towing or storage fees that may have exceeded applicable limits.
Potential Claims May Include:
- Unauthorized or improper vehicle towing;
- Excessive or unauthorized towing and storage charges;
- Failure to comply with applicable towing authorization or signage requirements;
- Failure to provide required itemized receipts; or
- Violations of applicable Nebraska laws or Omaha towing ordinances.
Signs You May Be Affected:
- L&I Towing and Recovery towed your vehicle from an Omaha-area apartment complex or parking lot;
- You were required to pay towing, administrative, or storage fees;
- You believe your vehicle was parked in an authorized area;
- The parking restrictions or towing signage were unclear or inadequate;
- You were charged excessive fees or denied an itemized receipt; or
- You have towing paperwork, payment records, photographs, or communications with the property manager.
If you believe you experienced this issue, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call.