Migliaccio & Rathod LLP is investigating whether Captains Towing, an Omaha-area towing company, has improperly charged motorists excessive fees, failed to provide required receipts, or removed vehicles from private property without proper authorization.
When a vehicle is towed from a parking lot or other private property without the owner’s consent, the motorist may be required to pay towing and storage charges to recover it. Omaha imposes restrictions on certain nonconsensual private-property towing practices, including applicable fee limits and requirements for itemized receipts.
In an October 2025 consumer complaint, a motorist alleged that Captains Towing removed a vehicle from a paid parking lot even though parking had been purchased and the motorist had been told that towing was suspended because of a malfunctioning receipt machine. According to the complaint, the motorist was initially quoted $205 to retrieve the vehicle but was subsequently required to pay $300 in cash. The consumer also alleged that the company refused to provide a receipt.
A separate complaint raised similar concerns about obtaining a receipt. These allegations have not been independently established, but they raise questions about the company’s towing and billing practices.
Migliaccio & Rathod is investigating whether Captains Towing has charged amounts exceeding applicable limits, failed to provide required receipts, or improperly removed vehicles from private property.
Motorists May Have Experienced:
- Having a vehicle towed despite paying for parking;
- Being charged more than the amount initially quoted to retrieve a vehicle;
- Paying $300 or another unexpectedly high amount for a private-property tow;
- Being required to pay towing fees in cash;
- Being denied an itemized receipt after paying towing charges; or
- Having a vehicle removed despite unclear parking restrictions or authorization.
Potential Claims May Include:
- Excessive or unauthorized towing charges;
- Failure to comply with applicable towing fee restrictions;
- Failure to provide required itemized receipts;
- Improper or unauthorized removal of vehicles; or
- Violations of applicable Nebraska laws or Omaha towing ordinances.
Signs You May Be Affected:
- Captains Towing removed your vehicle from private property in Omaha;
- You were charged towing, administrative, or storage fees;
- The amount you paid exceeded the initial quote or applicable fee limits;
- You were required to pay cash or were denied an itemized receipt;
- You believe the tow occurred without proper authorization; or
- You have towing paperwork, payment records, parking receipts, or photographs of the parking area.
If you believe you experienced this issue, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call.