Migliaccio & Rathod LLP is investigating whether funeral homes operated by Service Corporation International (SCI), including those operating under the Dignity Memorial brand, have improperly charged New York consumers for certain funeral-related services and expenses.
New York law protects consumers from hidden funeral costs. Funeral homes, such as those owned or operated by Service Corporation International, cannot mark up what they pay to third parties, like cemeteries, crematories, or death certificate offices, and they cannot add extra fees for after-hours pickups or for deaths at home, in hospice, or in a nursing home.
Migliaccio & Rathod LLP seeks to determine whether Service Corporation International-operated funeral homes have imposed any such charges in violation of New York law.
Consumers May Have Experienced:
- Funeral-service prices or fees that differed from the initial estimate or understanding;
- Difficulty identifying which services were required and which were optional;
- Confusion concerning cancellation rights, refunds, or prepaid funeral arrangements;
- Disputes about the services delivered compared with the written agreement.
Potential Claims May Include:
- Violations of applicable funeral-pricing and disclosure requirements;
- Unfair or deceptive business practices;
- Misrepresentation concerning prices, fees, or services.
Signs You May Be Affected:
- You received a funeral-services bill that included unexpected or unexplained charges;
- You believe required price information was not provided before you selected services;
- You were charged for services or products you did not knowingly authorize;
- You requested a cancellation or refund and believe the business did not follow the applicable agreement or legal requirements.
If you arranged and paid for funeral services at a Dignity Memorial or other Service Corporation International-operated funeral home in New York, Migliaccio & Rathod LLP would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.