Migliaccio & Rathod LLP is investigating whether Miracle-Ear improperly denied refunds to customers who bought expensive hearing aids that did not meet their needs.
In February and June 2026, ABC7 Chicago reported complaints from Illinois customers who paid approximately $6,700 to $8,000 for Miracle-Ear hearing aids. The customers said the devices did not work as expected, even after repeated adjustments. One customer reported bringing the problem to the store’s attention during the advertised return period but was encouraged to keep adjusting until the return window passed. The customers eventually received refunds or had their financing canceled after the news station intervened.
Migliaccio & Rathod LLP is investigating whether some Miracle-Ear customers are being encouraged to keep troubleshooting their devices instead of receiving refunds they may be entitled to.
Consumers May Have Experienced:
- Hearing aids that allegedly did not perform as represented or meet their hearing needs;
- Disputes over the cost of hearing aids, fitting services, warranties, or follow-up appointments;
- Difficulty obtaining repairs, adjustments, refunds, or other promised assistance;
- Disagreements over financing arrangements, return policies, or cancellation terms.
Potential Claims May Include:
- Breach of contract or warranty;
- Misrepresentation regarding product capabilities, performance, or services;
- Unfair or deceptive business practices;
- Violations of applicable consumer-protection laws governing sales disclosures or refund policies.
Signs You May Be Affected:
- You purchased Miracle-Ear hearing aids that allegedly failed to perform as promised;
- You were given sales representations about hearing improvement, features, or services that you believe were inaccurate;
- You experienced unresolved fitting, repair, warranty, or refund disputes;
- You have sales documents, financing agreements, warranty records, or correspondence documenting your concerns.
If you attempted to return Miracle-Ear hearing aids, were encouraged to continue adjustments instead, or were denied refunds after reporting problems during the applicable return period, Migliaccio & Rathod LLP would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.