Walmart+ Automatic-Renewal Investigation

Migliaccio & Rathod LLP is investigating whether Walmart+ has complied with California consumer protection laws governing the automatic renewal of Walmart+ memberships.

Customers may enroll in annual or monthly plans for Walmart+, and Walmart automatically charges for additional membership periods unless they cancel. Walmart claims that if customers decide to cancel their membership, they have the option to receive a Remind Me Later email sent three days before the renewal date.

California law generally requires a renewal notice 15 to 45 days before a covered annual subscription renews. The notice must include important information about the upcoming charge and cancellation options.

Migliaccio & Rathod is investigating whether Walmart implements these requirements for California customers. In particular, the firm is seeking information about whether annual Walmart+ subscribers receive timely and complete renewal reminders, whether membership price increases are properly disclosed, and whether consumers can cancel before unwanted renewal charges occur.

What Consumers May Have Experienced:

  • Unexpected membership renewal charges;
  • Recurring fees without clear disclosure of automatic renewal terms;
  • Failure to receive required notices before membership renewal;
  • Difficulty canceling memberships or obtaining refunds.

Potential Claims May Include:

  • Violations of California’s Automatic Renewal Law;
  • Violations of California’s Unfair Competition Law;
  • Restitution or unjust enrichment arising from allegedly improper renewal charges.

Signs You May Be Affected:

  • You purchased a Walmart+ membership in California;
  • Your membership renewed automatically without your knowledge or clear consent;
  • You did not receive a required reminder before your membership renewal;
  • You had trouble canceling automatic renewal.

If you are a California consumer whose Walmart+ membership automatically renewed, Migliaccio & Rathod LLP would like to hear from you. Please complete the contact form on this page, send us an email at [email protected] or give us a call at (202) 470-3520.

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