Migliaccio & Rathod LLP is investigating whether certain Rolex Certified Pre-Owned watches may have been sold with aftermarket, non-genuine, or undisclosed replacement components despite representations concerning their authenticity and servicing.
Rolex makes specific representations regarding watches sold through its Certified Pre-Owned program. Rolex states that Certified Pre-Owned watches are authenticated, fully serviced, inspected component-by-component, fitted with genuine replacement parts when necessary, and backed by a two-year international guarantee. Rolex further represents that watches in the program are genuinely authentic. Pasted markdown
Migliaccio & Rathod is investigating whether consumers have purchased Rolex Certified Pre-Owned watches that nevertheless contained aftermarket or non-genuine components, undisclosed replacement parts, or other conditions inconsistent with the representations made about the Certified Pre-Owned program.
Consumers May Have Experienced:
- Discovering aftermarket or non-Rolex components in a Certified Pre-Owned watch;
- Discovering a non-genuine crystal, bezel, bracelet component, dial, or movement part;
- Learning that parts had been replaced without adequate disclosure;
- Discovering undisclosed refinishing or significant polishing;
- Receiving a watch whose condition appeared inconsistent with representations that it had been fully serviced;
- Paying a premium for Rolex Certified Pre-Owned status based on representations concerning authenticity and inspection; or
- Incurring inspection, service, or replacement costs after discovering an issue.
Potential Claims May Include:
- False or misleading representations;
- Breach of express or implied warranties;
- Unfair or deceptive trade practices;
- False advertising;
- Recovery of a price premium or diminished value; and
- Recovery of inspection, repair, or replacement expenses.
Signs You May Be Affected:
- You purchased a Rolex Certified Pre-Owned watch;
- You paid a premium because the watch was sold through the Rolex Certified Pre-Owned program;
- An independent expert or watchmaker identified an aftermarket or non-genuine component;
- You discovered undisclosed replacement parts, refinishing, or other significant alterations;
- The watch’s condition appeared inconsistent with representations that it had been fully serviced; or
- You have an inspection report, service record, photographs, or other documentation identifying the issue.
If you have encountered these issues, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call.