Migliaccio & Rathod LLP is investigating whether certain authorized Rolex dealers may have induced customers to purchase jewelry, watches, or other merchandise by representing that additional purchases would improve or guarantee access to scarce Rolex models.
Rolex publicly states that its official jewelers independently manage the allocation and sale of watches to customers. This means allocation practices may vary by dealer. Pasted markdown
Migliaccio & Rathod is investigating situations where dealer employees allegedly made specific representations that a customer needed to reach a particular purchase history, buy certain merchandise, or make additional purchases before receiving a desired Rolex allocation.
The investigation is particularly focused on customers who were given specific promises or measurable conditions, such as being told that a certain amount of additional spending would qualify them for a watch, that they held a particular position in line, or that purchasing specified merchandise would result in receiving the next available watch.
Consumers May Have Experienced:
- Being told that purchase history was required to receive a scarce Rolex;
- Being asked to purchase jewelry, Tudor watches, other watches, or other merchandise before receiving an allocation;
- Being told that spending a particular amount would move them higher in priority;
- Being given a specific position on a purported waitlist;
- Being promised a particular Rolex after making additional purchases; or
- Making substantial purchases but never receiving the promised watch.
Potential Claims May Include:
- False or misleading representations;
- Unfair or deceptive trade practices;
- Fraud or negligent misrepresentation, depending on the circumstances;
- Unjust enrichment;
- Recovery of losses associated with induced purchases; and
- Other applicable consumer-protection claims.
Signs You May Be Affected:
- You sought a Rolex from an authorized dealer;
- A salesperson told you that additional purchases would improve or guarantee your allocation;
- You purchased jewelry, watches, or other merchandise because of that representation;
- You were given a specific spending target, waitlist position, or promised delivery;
- You never received the watch you were promised; or
- You have texts, emails, WhatsApp messages, voicemails, receipts, or other documentation of the representation.
If you have encountered these issues, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call.