Migliaccio & Rathod LLP is investigating reports of potential sensor and control-system failures affecting Westinghouse WGen20000c generators.
The Westinghouse WGen20000c is a large portable generator marketed for applications including home backup power. Owners reasonably expect a generator of this type to remain operational when needed, particularly during extended utility outages.
A recent detailed complaint describes a Westinghouse WGen20000c that allegedly failed after fewer than three hours of operation. According to the report, repair attempts involved replacement of the CO sensor, oil-pressure sensor, oil protector, and entire control-panel assembly, yet the generator remained unreliable and an authorized repair facility ultimately recommended replacement of the unit. Pasted markdown
Migliaccio & Rathod is investigating whether other Westinghouse WGen20000c owners have experienced similar repeated sensor, controller, or shutdown failures that cannot be corrected through ordinary component replacement.
Owners May Have Experienced:
- A generator shutting down after relatively little operating time;
- Repeated failure to start or remain running;
- CO or oil-related sensor warnings;
- Replacement of multiple sensors without resolving the problem;
- Replacement of the control panel or other electronics;
- An authorized repair facility recommending generator replacement; or
- Extended periods without a working backup generator.
Potential Claims May Include:
- Defective sensors or control systems;
- Defective manufacturing;
- Breach of express or implied warranties;
- Failure to provide an effective repair;
- Loss of use or diminished product value; and
- Violations of applicable consumer-protection laws.
Signs You May Be Affected:
- You own a Westinghouse WGen20000c;
- Your generator failed after relatively few operating hours;
- Multiple sensors or control components have been replaced;
- Repairs did not permanently correct the shutdown problem;
- Your control-panel assembly required replacement; or
- Westinghouse or an authorized repair facility recommended replacing the generator.
If you have encountered these issues, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call.