Migliaccio & Rathod LLP is investigating reports that the detachable wireless surround speakers included with the JBL Bar 1000 may suffer from premature battery degradation, charging failures, or docking problems. Consumers report that the removable rear speakers fail to maintain a charge, disconnect during normal use, or require permanent USB-C power despite being marketed as wireless surround speakers designed to operate independently after charging.
Consumers report:
- Detachable surround speakers failing to charge while attached to the soundbar.
- Battery life becoming substantially shorter after normal household use.
- Rear speakers disconnecting because of depleted batteries.
- One speaker consistently charging or discharging differently than the other.
- Charging beginning only after repeatedly repositioning the speakers on the soundbar.
- Persistent low-battery warnings despite recently charging the speakers.
- Firmware updates failing to correct the issue.
- Having to leave the speakers connected by USB-C cables to continue using surround sound.
- Replacement speakers developing similar battery or charging problems.
- Being unable to purchase reasonably priced replacement batteries or individual speakers.
Potential claims may include:
- Violations of state consumer protection statutes.
- Breach of express warranty.
- Breach of the implied warranty of merchantability.
- Fraudulent concealment or omission.
- Magnuson-Moss Warranty Act violations.
- Unjust enrichment.
- Declaratory and injunctive relief.
Signs you may be affected:
- You purchased a JBL Bar 1000 soundbar.
- One or both detachable speakers no longer charge properly.
- Battery life has deteriorated significantly.
- Rear speakers disconnect during normal viewing because of low battery.
- Charging requires repeated repositioning of the speakers.
- USB-C charging became necessary to continue using the speakers.
- Firmware updates and troubleshooting did not fix the issue.
- You paid for replacement speakers, repairs, or an entirely new sound system.
If you purchased a JBL Bar 1000 that experienced detachable speaker charging or battery problems, please complete the form below. You may also contact Migliaccio & Rathod LLP by calling (202) 470-3520 or by emailing [email protected] to learn more about this investigation.