Migliaccio & Rathod LLP is investigating reports that certain Optoma UHD-series projectors may develop premature DMD (Digital Micromirror Device) chip failures that cause permanent white or black pixels to appear on the projected image. Many owners report that what begins as a single white dot gradually spreads into dozens or even hundreds of bright pixels, significantly degrading picture quality and requiring replacement of the DMD chip or the projector’s optical engine. Consumers allege that these failures occur well before they reasonably expected the projector to reach the end of its useful life.
Consumers report:
- One or more permanent white or black pixels appearing on the screen.
- Additional white dots developing over weeks or months until the image resembles a “starfield.”
- The dots remaining in the exact same location regardless of the movie, streaming device, HDMI cable, or input source.
- Being told that the projector requires replacement of the DMD chip or optical engine.
- Repair estimates costing several hundred dollars or more.
- The problem occurring shortly after the manufacturer’s warranty expired.
- Being forced to replace an otherwise functional projector because of the display defect.
- Warranty claims being denied despite normal household use.
- Discovering numerous similar complaints from owners of the same Optoma models.
Potential claims may include:
- Violations of state consumer protection statutes.
- Breach of express warranty.
- Breach of the implied warranty of merchantability.
- Fraudulent concealment or omission.
- Magnuson-Moss Warranty Act violations.
- Unjust enrichment.
- Declaratory and injunctive relief.
Signs you may be affected:
- You purchased an Optoma UHD- or UHZ-series projector.
- Permanent white or black pixels appeared on the projected image.
- The number of defective pixels increased over time.
- Changing the source device or HDMI cable did not eliminate the dots.
- A repair technician identified the DMD chip or optical engine as defective.
- You paid for repairs or replaced your projector because of the defect.
- Optoma denied warranty coverage after the failure occurred.
If you purchased an Optoma projector that developed permanent white pixels or DMD-chip failure, please complete the form below. You may also contact Migliaccio & Rathod LLP by calling (202) 470-3520 or by emailing [email protected] to learn more about this investigation.