Migliaccio & Rathod LLP is investigating whether Volvo Construction Equipment improperly restricts owners and independent repair businesses from diagnosing, programming, calibrating, and repairing Volvo machinery through proprietary electronic service tools and dealer-controlled software functions.
What Equipment Owners Report
Owners and independent repair professionals report:
- Needing Volvo-specific diagnostic software for complete troubleshooting.
- Being unable to perform all programming, software flashing, or calibration procedures.
- Requiring dealer involvement after replacing electronic control modules.
- Waiting extended periods for authorized technicians.
- Paying dealer rates for software functions performed after mechanical repairs.
- Losing project time while equipment remained out of operation.
- Being unable to choose a qualified independent repair provider.
- Receiving limited disclosure about dealer-only repair functions before purchase.
Why Equipment Owners Should Be Concerned
Volvo construction equipment relies on complex electronic systems controlling engines, hydraulics, transmissions, emissions components, and machine safety. Independent mechanics may have the knowledge and parts needed to make a repair but still be unable to return the machine to operation without manufacturer-controlled software.
These restrictions may increase repair costs and create extended downtime. Contractors may experience rental expenses, schedule disruptions, and lost revenue while awaiting authorized dealer service.
Potential Claims May Include
- Unfair and deceptive trade practices
- State consumer or commercial-protection violations
- Failure to disclose repair restrictions
- Breach of contract
- Breach of express warranty
- Breach of implied warranty
- Unlawful tying of equipment and repair services
- Monopolization or attempted monopolization
- Unjust enrichment
Signs You May Be Affected
You may be affected if:
- You own or lease Volvo construction equipment.
- Your independent repair provider lacked access to necessary software functions.
- A replacement electronic component required dealer programming or configuration.
- You paid an authorized dealer to flash, calibrate, or reset your equipment.
- Your machine remained idle while waiting for dealer service.
- You rented replacement machinery or lost project revenue.
- You were told that only a Volvo dealer could complete the repair.
If you have encountered these issues, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.