Migliaccio & Rathod LLP is investigating whether Trek Bicycle Corporation improperly restricts owners and independent bicycle repair facilities from diagnosing, programming, repairing, or replacing electronic components installed in Trek electric bicycles.
What Consumers Report
Consumers report:
- Dealer-only diagnostic software.
- Battery and motor replacement requiring proprietary activation.
- Firmware updates available only through authorized dealers.
- Independent repair shops unable to complete electronic repairs.
- Long repair delays.
- Higher repair costs after warranty expiration.
- Limited availability of replacement electronics.
Why Consumers Should Be Concerned
Trek electric bicycles increasingly depend upon integrated electronics and proprietary firmware. Consumers allege replacement components often require manufacturer-controlled software before functioning correctly, forcing owners into dealer repair networks.
Potential Claims May Include
- Consumer Protection
- Deceptive Trade Practices
- Breach of Warranty
- Magnuson-Moss Warranty Act
- Failure to disclose repair restrictions
Signs You May Be Affected
You may be affected if:
- You own a Trek e-bike.
- Dealer programming was required after replacing components.
- Independent bicycle mechanics could not complete repairs.
- You paid dealer software fees.
- Your bicycle remained unusable awaiting authorized service.
If you have encountered these issues, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.