Migliaccio & Rathod LLP is investigating whether Ingleside at Rock Creek improperly delays the repayment of refundable entrance fees after residents move out or pass away.
Continuing care retirement communities often require residents to pay substantial entrance fees in exchange for housing and future care services. Many residents select these communities based in part on representations that a significant portion of the entrance fee will later be refunded to the resident or the resident’s estate.
What Residents and Families Report
Families report paying substantial entrance fees with the understanding that most of the payment would eventually be returned.
Publicly available resident and family reviews describe situations in which refundable entrance fees allegedly remained unpaid for extended periods after a resident’s death. One family reported that a roughly $200,000 entrance fee advertised as substantially refundable remained outstanding for approximately nine months because the apartment had not yet been resold.
Residents and families report concerns regarding:
- Refunds being delayed until a unit is resold.
- Limited information regarding the timing of repayment.
- Difficulty obtaining updates regarding refund status.
- Significant sums remaining with the community long after occupancy ends.
Why Consumers Should Be Concerned
Entrance fees often amount to hundreds of thousands of dollars and may constitute a substantial portion of a family’s savings or estate.
When repayment depends upon future unit sales or other events outside the resident’s control, families may face substantial delays in receiving funds they expected to be returned.
Potential concerns may include:
- Delayed repayment of refundable entrance fees.
- Inadequate disclosure regarding refund timing.
- Financial hardship for estates and surviving family members.
- Misleading impressions regarding refund availability.
Signs You May Be Affected
You may be affected if:
- You paid an entrance fee to Ingleside at Rock Creek.
- Your contract described the fee as refundable.
- Your refund was delayed after move-out or death.
- The repayment depended upon the resale of the unit.
- You experienced difficulty obtaining information about the refund.
If you have encountered these issues, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.