Migliaccio & Rathod LLP is investigating reports that Dupray Neat steam cleaners may rupture, expel steam, or cause burn and impact injuries during ordinary use.
What Consumers Report
Consumers report purchasing Dupray Neat steam cleaners based on marketing emphasizing:
- Premium household cleaning performance.
- Safe steam-cleaning technology.
- Long-lasting appliance durability.
- High-temperature cleaning without chemicals.
Consumers report that, in reality:
- Boilers may rupture under certain conditions.
- Pressure-release components may fail to function properly.
- Consumers have suffered burns, bruises, lacerations, or other injuries.
- Steam cleaner failures may cause property damage.
Why Consumers Should Be Concerned
A steam cleaner that ruptures or fails under pressure may present serious safety risks. Potential concerns may include:
- Boiler rupture hazards
- Burn injuries
- Lacerations or impact injuries
- Property damage
- Product defect and failure-to-warn claims
Signs You May Be Affected
- You purchased a Dupray Neat steam cleaner.
- Your steam cleaner leaked, ruptured, or expelled steam unexpectedly.
- You suffered burns, cuts, bruises, or property damage.
- You participated in a recall but believe the remedy was inadequate.
If you have encountered these issues, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.