Migliaccio & Rathod LLP is investigating reports that Dovety Model TMSC-001 steam cleaners may leak, eject hot water or steam, and cause burn injuries.
What Consumers Report
Consumers report purchasing Dovety Model TMSC-001 steam cleaners online based on marketing emphasizing:
- Affordable home steam-cleaning performance.
- Easy household use.
- High-temperature cleaning power.
- Convenience for floors, bathrooms, kitchens, and upholstery.
Consumers report that, in reality:
- The product may suddenly leak or eject hot water.
- Steam may escape unexpectedly during use.
- Users have reported burn injuries.
- Consumers may have no meaningful recall, refund, or replacement remedy.
Why Consumers Should Be Concerned
Consumers should not be left with unsafe household appliances and no adequate remedy. Potential concerns may include:
- Burn injuries
- Defective steam-control design
- Inadequate warnings
- Unsafe online marketplace products
- Economic loss from unusable devices
Signs You May Be Affected
- You purchased a Dovety Model TMSC-001 steam cleaner.
- The product leaked or expelled hot water or steam.
- You suffered burns while using the product.
- You purchased the product through Amazon, TikTok, or another online marketplace.
- You were unable to obtain a refund or recall remedy.
If you have encountered these issues, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.