Migliaccio & Rathod LLP is investigating whether Rootine adequately discloses recurring billing terms associated with its personalized vitamin and precision-nutrition subscription services.

Rootine markets customized supplement programs built around personalization, health optimization, and data-driven wellness recommendations. The investigation is examining whether consumers purchasing Rootine’s personalized vitamin services were clearly informed that enrollment involved recurring shipments and ongoing subscription charges rather than one-time purchases.

Potentially Affected Products & Services

Potentially impacted products and services may include:

Rootine personalized vitamin subscriptions;
precision-nutrition supplement programs;
recurring wellness-delivery memberships;
customized supplement-delivery services.

Alleged Common Practices

Consumers may have experienced:

recurring charges after purchasing personalized supplement plans;
continued shipments after attempted cancellation;
confusion regarding recurring membership enrollment;
unclear subscription-renewal disclosures;
difficulty cancelling recurring deliveries;
delays obtaining refunds or cancellation confirmations.

Contact

If you were charged for a Rootine subscription you did not intend to continue or had difficulty cancelling recurring shipments, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.