Migliaccio & Rathod LLP is investigating the DJI Osmo Action 4 Camera following reports that the camera may overheat, develop internal lens fogging during normal use, and allow water to enter the device despite being advertised as waterproof.
Reported Issues:
Consumers report:
- That their camera overheats during use, sometimes shutting down or becoming unresponsive
- Purchasing this product for its promise of being waterproof, only to have water enter their camera
- That the camera develops internal lens fogging or condensation that causes blurry or hazy photos and videos
- That water enters the camera despite proper use, damaging internal components or causing the camera to prematurely fail
- Having to obtain replacements or repairs, only to experience the same issues again
Why Consumers Should Be Concerned:
Potential claims include:
- Economic loss
- Performance vs. marketing
- Product defects
Signs You May Be Affected:
- Your DJI Osmo Action 4 camera overheats during use
- Your camera shuts down unexpectedly
- Your camera develops internal lens fogging or condensation, negatively impacting the quality of your photos and videos
- Water has entered your camera despite following the proper guidelines
- Your camera displays signs of water damage, including internal component malfunctions
- You have had to repair or replace your DJI Osmo Action 4 camera due to overheating, water damage, or other defects
If you have encountered this issue, we would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520