Razer Blade 16 & 18 Trackpad Defects Investigation

By Bruno OrtegaProduct Defect

Migliaccio & Rathod LLP is investigating widespread trackpad malfunctions affecting the 2025 Razer Blade 16 and Razer Blade 18 gaming laptops. These high-end devices, priced between $3,000 and $4,000, are marketed as featuring the “largest, most responsive glass trackpad” in their class. However, users are reporting serious performance issues just weeks after purchase.

Faulty Glass Trackpad on Razer Blade Laptops

The all-glass trackpad, promoted for its precision and responsiveness, is reportedly prone to:

  • Sudden unresponsiveness

  • Phantom clicks or ghost inputs

  • Complete trackpad failure

  • Repeat issues even after warranty replacement

These defects have significantly impacted both gaming and productivity, with multiple users reporting recurring problems even after receiving replacement units.

Misleading Claims and Lack of Adequate Support

Despite increasing consumer complaints, Razer continues to sell the Blade 16 and Blade 18 laptops without clearly disclosing the risks. Customers have encountered:

  • Denied refunds or warranty claims

  • Repeated RMA (return merchandise authorization) cycles

  • Prolonged usability issues on premium devices

This has raised concerns about misleading advertising, failure to honor warranty obligations, and a potential breach of consumer protection laws.

Common Consumer Complaints

  • Trackpad stops responding under normal usage

  • Random or ghost touches interfere with gaming, editing, or everyday tasks

  • Razer customer support unable to offer a long-term solution

Are You Experiencing Razer Blade Trackpad Issues?

If you purchased a Razer Blade 16 or 18 (2025 model year) and experienced trackpad malfunctions, you may be eligible for:

  • Inclusion in a class action lawsuit

  • Reimbursement for repair or replacement costs

  • Additional compensation depending on the extent of the defect

Contact Us for a Free Case Evaluation

If you’ve experienced trackpad failures, phantom clicks, or usability issues with your Razer Blade laptop, contact Migliaccio & Rathod LLP to learn more about your legal rights.

Submit your information below to join the Razer Blade class action investigation. All submissions are confidential and used only for this inquiry.

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