Migliaccio & Rathod LLP is investigating Princess Cruises over concerns that passengers may not have received refunds for certain taxes and port-related fees after their ships skipped scheduled destinations.
Princess Cruise fares may include government taxes and fees associated with planned port visits. When a ship cancels a scheduled stop, some of these charges may no longer be incurred.
In July 2026, Cruise Critic reported that Princess Cruises had changed its approach to missed-port refunds and no longer automatically refunded certain port taxes and fees when a scheduled stop was canceled without replacement.
Migliaccio & Rathod LLP is investigating whether passengers were adequately informed of Princess Cruises’ policy and whether retaining certain amounts complies with applicable consumer protection laws and cruise agreements.
Consumers May Have Experienced:
- Paying taxes or port-related fees associated with destinations their ship never visited;
- Not receiving refunds after scheduled ports were canceled;
- Unexpected financial losses from retained charges;
- Confusion about refund policies following itinerary changes.
Potential Claims May Include:
- Consumer protection law violations;
- False or misleading advertising;
- Fraudulent misrepresentation or omission;
- Breach of contract;
- Unjust enrichment.
Signs You May Be Affected:
- You sailed with Princess Cruises, and your ship skipped a scheduled port;
- The canceled port was not replaced with another destination;
- You paid a fare that included government taxes or port-related fees;
- You did not receive a refund or credit for potentially unused port charges.
If you sailed with Princess Cruises, missed a scheduled port, and did not receive a refund for potentially unused taxes or port-related fees, Migliaccio & Rathod LLP would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.