Migliaccio & Rathod LLP is investigating whether funeral homes operated by Carriage Services, including Thomas F. Dalton Funeral Homes on Long Island, have charged consumers fees that are prohibited by New York law.
New York law protects consumers from hidden funeral costs. Funeral homes, including those owned or operated by Carriage Services, cannot mark up what they pay third parties, such as cemeteries, crematories, or death certificate offices, and they cannot add extra fees for after-hours pickups or for deaths at home, in hospice, or in a nursing home.
Migliaccio & Rathod LLP is investigating whether customers of Carriage Service-operated funeral homes have been assessed improper fees or overcharged for services purchased on their behalf.
Consumers May Have Experienced:
- Funeral-service prices or fees that differed from the initial estimate or understanding;
- Difficulty identifying which services were required and which were optional;
- Confusion concerning cancellation rights, refunds, or prepaid funeral arrangements;
- Disputes about the services delivered compared with the written agreement.
Potential Claims May Include:
- Violations of applicable funeral-pricing and disclosure requirements;
- Unfair or deceptive business practices;
- Misrepresentation concerning prices, fees, or services.
Signs You May Be Affected:
- You received a funeral-services bill that included unexpected or unexplained charges;
- You believe required price information was not provided before you selected services;
- You were charged for services or products you did not knowingly authorize;
- You requested a cancellation or refund and believe the business did not follow the applicable agreement or legal requirements.
If you paid for funeral services at a Thomas F. Dalton or other Carriage-operated funeral home in New York, particularly on Long Island, Migliaccio & Rathod LLP would like to hear from you. Please complete the contact form on this page, send us an email at [email protected], or give us a call at (202) 470-3520.